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Our Promise of Excellence

Customer Care

The ultimate goal at Timberlake Homes is to provide total customer satisfaction with "zero defects" upon settlement. Our pledge to you is simple:

"We will never settle on a home with an outstanding defect; it's that simple!"

Since the early 1960s, we have developed a reputation as a "Company built on integrity and backed with pride." Our team brings uncompromising service and individual care and concern to every homeowner relationship we develop. You are an integral part of this process!

In support of this commitment we provide you with a new home warranty through 2-10 Home Buyers Warranty.

  • Outlines our construction process
  • Spells out important deadlines for completion of selections, etc.
  • Explains the manner and scope of all pre-settlement meetings thereby allowing you to maximize the experience
  • Provides outlets for your feedback
  • Contains helpful information pertaining to settlement
  • Includes a detailed maintenance manual that guides you through the care and upkeep of the many components of your new home
  • This is YOUR new home and we want the entire process to be as exciting and stress-free as possible. Together, we will work to ensure that this will be one of the most rewarding experiences of your life!


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© 2013 Timberlake Homes, Inc. All rights reserved. Legal Statement & Privacy Policy. MHBR No.329. License No.2004210183
888 Bestgate Road, Suite 411, Annapolis, MD 21401. Disclaimer.

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